Application of RFID technology in hotel linen washing management system
As a traditional industry in the field of hotel service providers, linens have been gradually developed around the development of the hotel industry. Whether it is a star hotel or an economy hotel chain, linens are an indispensable and important material. All kinds of hotels are faced with the handover, washing, ironing, sorting, storage and other processes of thousands of pieces of linens. The application of RFID hotel linen washing management system has been very mature.
How to effectively complete the daily handover of washed linens, track and manage the washing process, number of times, inventory status and effective classification of each piece of linen is a great challenge, and the traditional linen washing industry generally has the following difficulties:
1. The paper-based handover of washing tasks is complicated and difficult to query;
2. Due to concerns about cross-infection, the number of laundry items to be washed cannot be counted, and the mismatch between the number of laundry items and the number of items collected can easily lead to commercial disputes;
3. Each step of the washing process cannot be accurately monitored, and the linens are missed;
4. The use and washing times of the linens cannot be accurately recorded, which is not conducive to the scientific management of the linens;
Faced with the above problems, traditional management methods can no longer meet the requirements of the hotel industry for refined management of linens. Automatic identification technology represented by RFID has brought new opportunities to the hotel industry. Based on the UHF RFID technology hotel linen management system solution, the washable laundry tags is embedded into the linen, and the washable laundry tags information is bound to the information of the identified linen. The washable laundry tags information is obtained by the RFID reader device to achieve real-time tracking and management of the linens.
Through the application of RFID technology, an efficient work platform for fast collection, sorting, automatic inventory and clothing retrieval of hotel linen management is built, which will greatly improve the hotel's management efficiency and management capabilities for linen, reduce the error rate, reduce operating costs, and achieve automated and refined management. It provides transformation of the process of handover, tracking, life cycle management, etc. for hotel linen washing management to achieve the following goals:
1. Batch scanning and identification, no need for single scanning, convenient for manual handover and management, easy and fast to use;
2. Improve work efficiency and economic benefits, save personnel expenses and reduce costs;
3. Fully automatic design, improve service quality;
4. Record customer information and laundry statistics, generate various reports, and query and print information at any time.
5. The system is sensitive and reliable, and the equipment is safe and durable.
RFID linen washing process:
(1) Card issuance and registration
After sewing the uhf laundry tag onto items such as linens, bedding, and work clothes, the hotel's pre-made coding information is written into the tag through the RFID card issuer, and the information of the tag-bound linens is entered in the background of the linen management system. This information will be stored in an independent network-based software system database.
(2) Handover
When the linens are sent to the laundry for cleaning, the service staff will collect and pack the linens. After the RFID reader is installed and scanned, the UHF RFID reader will automatically obtain the ID number of each item and transmit these ID numbers to the back-end system through the network connection. The data is then stored, indicating that the items have left the hotel and have been handed over to the laundry staff. Similarly, when the linens are cleaned by the laundry and sent back to the hotel, the RFID reader scans the channel and the reader obtains the ID of all the linens and sends them back to the system background for comparison with the ID number data of the linens sent to the laundry to complete the handover from the laundry to the hotel.
(3) Internal management
Inside the hotel, for linens with rfid tag laundry, staff can use RFID handheld readers to quickly, accurately and efficiently complete the inventory of linens. At the same time, it can provide a quick search function to track the status and location information of linens, and cooperate with staff to complete the work of taking linens, etc.
At the same time, through the statistical analysis function of the background data, the washing status, life analysis and other data of each single linen can be accurately obtained, which helps the hotel management to grasp the key indicators such as the quality of the linens. Based on these analysis data, when the linens reach the maximum number of times they have been washed, the system can receive an alarm and promptly remind the staff to replace them, thereby improving the hotel's service level and enhancing customer experience.
(4) Equipment selection
The hotel linen washing management system based on RFID technology is a cutting-edge technology in the washing industry. The management system is mainly composed of rfid cloth tags, RFID UHF readers, RFID UHF handheld devices and background systems. The system can effectively solve the problem of chaotic management of hotel items during the washing process, making hotel services more humane, and effectively improving hotel management efficiency, service levels and reducing operating costs.